Scope of work
- Hot and cold water reticulation
- Geyser and heat-pump banks — supply, installation and servicing
- Ablution blocks, kitchenettes and commercial kitchen plumbing
- Grease traps, drainage and high-pressure drain jetting
- Booster pumps, pressure management and back-up water systems
- Leak detection and water-loss audits
- Burst pipe and sewer line repairs
- Waterproofing, rainwater harvesting and greywater systems
- Plumbing COCs for insurance, transfer and body-corporate records
Signs you need us
- Recurring blocked drains in ablutions, kitchens or grease traps
- Rising water bills with no obvious cause
- Your managing agent or insurer has requested a Plumbing COC
- The geyser bank has not been serviced in 12 months or more
- Low or inconsistent water pressure on upper floors
- Tenants complaining about hot water during peak periods
- You are paying for reactive call-outs that keep repeating
Our process
Predictable, documented and easy to hand to a trustee, an insurer or a landlord.
- Site walk-through and asset register — we record every geyser, valve, pump, grease trap and drain line so nothing is priced blind.
- Scope, schedule and quote in writing — you approve the work and the cost before anyone lifts a spanner.
- Priority handling for reactive call-outs — contract clients are placed ahead of ad-hoc work.
- Every job documented — photographs, job card and an itemised invoice you can attach to a levy or insurance claim.
- Plumbing COC issued — after geyser or compliance work, by a PIRB-registered plumber.
Who we work for in Midrand and Kyalami
| Building type | Typical scope | How we schedule it |
|---|---|---|
| Body corporates & sectional-title estates | Geyser banks, common-property drains, burst pipes, COCs | Quarterly planned visits plus priority reactive call-outs |
| Offices & business parks | Ablutions, kitchenettes, booster pumps, back-up water | Before 08:00, after 17:00 or Saturdays to avoid downtime |
| Retail centres & restaurants | Grease traps, kitchen lines, drain jetting | Night or early-morning slots outside trading hours |
| Schools & guest lodges | Bulk geyser servicing, ablution refurbishment | School holidays and low-occupancy windows |
| Hotels & hospitality | Hot-water systems, in-room plumbing, drainage | Phased, floor-by-floor, with minimal room downtime |
| Petrol stations & QSR sites | Forecourt ablutions, kitchen drainage, repeat repairs | Standard SOP per site with a photo report each visit |
Why Wrench
- Owner-managed — 15+ years in the trade, accountable on every commercial contract
- IOPSA-verified member of the Institute of Plumbing South Africa
- PIRB-registered plumbers (registration 6705/19) able to issue Plumbing COCs
- Insurance approved — burst geyser and water-damage claims documented the way insurers and assessors require
- SANS 10254 compliance on all hot-water installations
- Public liability insurance in place — certificate provided on request
Common questions
Can you invoice per site for a portfolio?
Yes. We can invoice each building separately for levy allocation, or consolidate the portfolio into a single monthly invoice.
How do you handle after-hours emergencies?
A standby team covers genuine emergencies outside business hours. Contract clients are handled first.
Do you do insurance claim work?
Yes. We are insurance approved: we attend burst geysers and water damage, supply the damage report, photographs and quote your insurer or assessor needs, and issue the Plumbing COC on completion.
Are your COCs suitable for insurance and body-corporate records?
Yes — they are issued by a PIRB-registered plumber and accepted for insurance claims, property transfers and trustee record-keeping.
Do you provide vendor documentation for procurement?
Yes. Company registration, tax clearance, B-BBEE affidavit or certificate, public liability cover and PIRB/IOPSA credentials are available for vendor onboarding.